Property and Utilities Administrator

Join Nacro’s Housing team and play a key role in supporting property and utilities management across our national housing services. 

This is an excellent opportunity for someone with strong administration and organisational skills who enjoys problem-solving, working with data, and liaising with suppliers and internal teams.

This role sits within Nacro’s Housing Directorate and supports the effective administration of utilities, procurement, and property records across housing services. 

The successful candidate will ensure accounts are managed efficiently, supplier queries are resolved promptly, and utilities processes are continuously improved to support cost-effective service delivery.

As Property and Utilities Administrator, you will provide efficient administrative support across utilities and property functions, as part of the Purchasing Admin Team. 

You’ll be the central point of contact in the organisation for utilities queries, liaising closely with operations and finance to ensure clear information is shared promptly and accurately.

Covering: National

Job Type: Full-Time, Permanent

Working Hours: 37.5 hours per week, Monday to Friday.

Enhanced DBS check required.

Key Responsibilities

Utilities Administration

• Lead on administration of gas, electricity, water, council tax, and TV licences, resolving issues and discrepancies as required.
• Set up, transfer, and close utility accounts, ensuring accurate meter information is recorded.
• Manage gas and electricity top-ups and procurement card payments.
• Liaise with suppliers regarding billing issues, meter changes, and account queries.
• Collect, collate, and submit meter readings accurately and on time.
• Support property administration processes and maintain organised records.
• Prepare reports for senior management on utilities issues, trends, and improvement opportunities.

Procurement Support

• Assist with purchase orders and ad-hoc procurement requests.
• Support improvements to utilities and procurement processes to increase efficiency and reduce costs.

Who Will Thrive in This Role

• Highly organised individuals with strong attention to detail.
• Problem-solvers who enjoy managing processes and resolving issues.
• Confident communicators who can liaise effectively with suppliers and colleagues.
• Team players who can also work independently and manage competing priorities.

Essential Skills & Experience

• Previous administration or purchasing experience.
• Strong communication and interpersonal skills.
• Good numerical and analytical ability.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent organisational and time-management skills.
• Ability to handle confidential and sensitive information appropriately.

For the Nacro Candidate pack please  click here

For further information about the role please click here.

At Nacro

At Nacro, we believe in the power of a diverse and inclusive workforce. We welcome applications from people of all backgrounds and assess all candidates on merit.

Vetting Requirements

This role is subject to an Enhanced DBS check.

Having a criminal record will not automatically exclude you from employment. Criminal record information will be assessed fairly and proportionately. If you would like advice about applying for work with a criminal record, please contact our confidential Criminal Record Support Service on 0300 123 1999 or email helpline@nacro.org.uk.

Visa Sponsorship

Please note that this role does not offer visa sponsorship. Applicants must have the right to work in the UK. For more information, please visit GOV.UK.