Administration and Operations Officer

The Administration and Operations Officer provides administrative support to the Birth Companions staff team across all aspects of our work, especially service delivery in the community. The postholder will have regular contact with the women we support, as well as with our volunteers and members of the public.

A key aspect of the role will be supporting, maintaining and helping to improve the systems, processes and records that underpin our day-to-day operations, ensuring they are accurate, well organised and used effectively across the organisation. The role involves regular attendance at our community groups, and meetings in London; occasional support at evening and weekend meetings and events will also be required, by arrangement.

This is a varied, hands-on role offering the opportunity to be involved in a wide range of activities and projects across the organisation - ideal for someone with strong administrative skills who is looking to build a career in the charity sector, with the support and development to build skills and knowledge

About Birth Companions

Birth Companions is a national charity supporting women having their babies in very difficult and complex situations. These include mothers in prison; mothers with insecure immigration status; and mothers who have involvement from children’s social care. Their lives are often shaped by deep-rooted, structural factors such as sexism, racism and poverty. These women and their children experience enormous challenges, but often they are not given the support they need, and are treated unfairly. This results in poor outcomes for mothers, and long-term problems for their children.

At Birth Companions we deliver specialist services to improve women’s lives in the here and now. We make sure there’s evidence of what’s going wrong and how to make things right. We work with partners to shape national law, policy and guidance, improve the care given by statutory services and systems, and ensure women’s rights are upheld. We do this through Birth Companions’ three interlinked areas of work:

• Our specialist services provide support to women and babies, and help us understand what’s happening on the ground.
• Our Lived Experience Programme centres and develops the expertise and power of women who have faced severe disadvantage during pregnancy and motherhood.
• Our Birth Companions Institute holds our work with academics, politicians, policy-makers, journalists and legal partners, and coordinates our campaigns, research, thought-leadership and policy programmes.

Job purpose 

The Administration and Operations Officer plays a key role in providing administrative support to the Birth Companions staff team across all aspects of our work, especially service delivery in the community. The postholder will have regular direct contact with the women we support, as well as with our volunteers and members of the public. The role involves regular attendance at our community groups, and meetings in London; occasional support at evening and weekend meetings and events will also be required, by arrangement. 

A key aspect is supporting, maintaining and helping to improve the systems, processes and records that underpin our day-to-day operations, ensuring they are accurate, well organised and used effectively across the organisation. This is a varied role offering the opportunity to be involved in a wide range of activities and projects across the organisation, with the support and development to build skills and knowledge. This role is well suited to someone with an aptitude for this type of work who is looking to develop a career in the charity sector.