Criminal Justice Diversion Keyworker (Female Only)

At The Nelson Trust, we support people affected by substance use, multiple disadvantages and involvement with the criminal justice system to make positive, lasting changes in their lives.  

We are looking for a compassionate and motivated Criminal Justice Diversion Keyworker to support women across Somerset who are experiencing complex challenges including domestic abuse, poor mental health, substance misuse, homelessness and offending. 

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).  

What will you do? 

• Provide outreach and community-based support to women with complex needs. 

• Manage a caseload and develop personalised support plans. 

• Complete assessments and identify risks and support needs. 

• Deliver practical and emotional support to help women achieve positive outcomes. 

• Work closely with criminal justice, statutory and voluntary sector partners. 

• Advocate for women and support attendance at meetings and court where appropriate. 

• Facilitate group activities and interventions. 

• Contribute to safeguarding, data recording and service development. 

What we offer 

• A rewarding role where you can make a real difference. 

• Training, development and progression opportunities. 

• Regular supervision and management support. 

• A supportive, values-led working environment. 

What we are looking for 

• A full driving licence and access to a vehicle. 

• Experience supporting women and/or people with complex needs. 

• Understanding of issues such as domestic abuse, mental health, safeguarding and offending behaviour. 

• Excellent communication and relationship-building skills. 

• Ability to manage a varied caseload and prioritise effectively. 

• Good IT and administrative skills. 

• A non-judgemental, empathetic and professional approach. 

Salary: £27,000 - £28,500 pro rata per annum, dependent on experience  
Hours: 28 hours per week  
Pension: Auto-enrolment pension scheme with 6% employer contribution  
Location: Somerset Women's Centre, supporting women across West Somerset and Taunton 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.  

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.  

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.