Bank Recovery Support Worker

We are looking for Bank Recovery Support Workers to join our Team based in Stroud. 

The Nelson Trust is committed to continuous development of services, to being held to a standard of excellence where the best opportunities for long term recovery are made possible, are accessible, and are sustainable.

We do not just want to provide services for those in recovery, we want to provide the very best client experience possible. 

The Bank Recovery Support Worker role provides cover for staff who support clients in residential to engage with the therapeutic program and to successfully complete treatment. 

In this role, you will be responsible for ensuring our clients are supported to overcome any obstacles experienced during their recovery journey to ultimately enable them to complete treatment in a planned way, with maximised recovery capital.

We currently operate various shift patterns and we need Bank Recovery Support Workers to cover all shifts which include weekends and nights. 

We offer on the job training but ideally you will have had experience of our client group and understand how a residential treatment setting works. A full clean driving license is essential for this role.

The Nelson Trust is committed to safeguarding, successful applicant will be required to undergo an enhanced Children & Adults DBS check

Main purpose of the role

The Nelson Trust is committed to continuous development of services, to being held to a standard of excellence where the best opportunities for long term recovery are made possible, are accessible, and are sustainable. We do not just want to provide services for those in recovery, we want to provide the very best client experience possible. 

The Bank Recovery Support Worker role provides cover for staff who support to clients in residential to engage with the therapeutic program and to successfully complete treatment. In this role, you will be responsible for ensuring our clients are supported to overcome any obstacles experienced during their recovery journey to ultimately enable them to complete treatment in a planned way, with maximised recovery capital. 

Key Areas of Responsibility

• Motivate clients to develop and achieve their own recovery capital through personal, social and community links, together with educational, training and employment opportunities.

• Maintain accurate client records.

• Administration of medication.

• Deliver crisis interventions as relevant and as required.

• Transport clients from treatment into resettlement accommodation. 

• Report any health and safety and safeguarding concerns to CQC & Compliance Manager.

• Be a visible presence in the residential houses, treatment centre & the academy

• Promote recovery concepts to clients, staff, and other professionals

• To transport clients to appointments if required

• Support clients on a practical level, e.g., assist with housing and financial claims 

• Challenge inappropriate behaviour and support clients to address behavioural issues.

• Support clients to deal with difficult emotions appropriately.

• To undertake additional duties as required or directed and which are necessary to meet NT developmental and change objectives

General Tasks

• To be responsible for own safety and others affected by your activities and to ensure staff adherence to the Nelson Trust policies and procedures including Health & Safety Confidentiality, Equalities, and all other relevant policies.

• Given high level of risk presented by this client group particular attention to be given to adult and child safeguarding ensuring sound knowledge of safeguarding issues, reporting and procedures

• To represent residential services through attendance at all relevant internal and external meetings as and when directed or identified, which will include attendance at multiagency meetings.

• Perform any other duties as may be reasonably expected from you as directed by line management.

• To attend training and development sessions as relevant and as provided, developing own practice by maintaining and improving knowledge of relevant work practices.

• To work across various Nelson Trust locations as required.

• At all times act in a manner that upholds the good reputation of the Nelson Trust and accords with generally accepted professional conduct. 

• Follow agreed processes and protocols for storing transferring information and ensure confidentiality is maintained as the requirement of the Data Protection Act and General Data protection regulations (GDPR). 

• To put in place systems to ensure healthy working practices and that staff receive relevant information to fulfil their health and safety responsibilities.

The Nelson Trust is committed to increasing the diversity of its workforce and welcomes applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.