26/07 Service Manager (Merseyside)

Are you a motivated leader who thrives in a dynamic, fast-paced environment? 

We are seeking a Service Manager who brings enthusiasm, professionalism, and a positive approach to our supported living services across Merseyside. 

The Service Manager will be responsible for an agreed Cluster of accommodation Services in Merseyside and lead on supporting staff to support vulnerable individuals, and in all areas of service delivery and continual improvement. 

The Service Manager will work alongside the Registered Manager towards compliance with the requirements of the Health and Social Care Act 2008 and associated regulations, including the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009. 

Although it is not essential, it would be desirable if the postholder had a full UK driving licence.

The ideal candidate will be energetic, friendly, and confident in guiding teams through day-to-day challenges while maintaining high standards of support. 

If you are passionate about making a meaningful difference, enjoy building strong relationships, and excel in an environment where no two days are the same, we would love to hear from you. 

You should feel confident in risk management and problem-solving. Excellent Knowledge of CQC fundamental standards, safeguarding legislation and The Care Act (2014) would be an advantage.

Job Reference: 26/07

Hours: 37.5 hours per week                                                        

Salary: £34,559.68 per annum (plus on call requirement £30 per day on a rota basis)

Based in: Merseyside/Sefton

Shift pattern: Monday to Friday, 9am to 5pm. Weekend on-call on a rota basis

Benefits: 28 days annual leave plus statutory bank holidays, employer’s contributory pension scheme, EAP scheme and other generous benefits

About Us

Imagine Independence is a leading third sector organisation, passionate about supporting people with mental illness, neurodiversity, learning disabilities, and behaviours that challenge to live as part of their community. 

Imagine exists to challenge the stigma that having a mental illness or learning disability still brings. Imagine supports people to live meaningfully by nurturing their individuality and recognising the power of small steps. 

Every day, Imagine’s staff and volunteers generously share their experience, knowledge, and talents with the people they support. Through their focused dedication to Imagine’s mission, and the courage to challenge the status quo, people feel valued. They know they are making both the ‘everyday’ and the ‘extraordinary’ become possible for everyone. They walk alongside the people they have the privilege to serve, helping to transform lives, one day at a time. And they never give up.

Imagine is a values-based recruiter and so it will be seeking to ensure that the successful candidate will align with the following: 

• Meaningful Living: Using empathy to bring together diverse people and resources, to put the everyday within reach of everyone.

• Nurturing Individuality: Creating conditions that support people to be true to themselves and express their truth.

• Focused Dedication: Showing up each day hungry to do our best to learn and develop. We never give up on people.

• Challenging Ideas: Keeping our efforts real and centered on what matters most, we do not settle for the ordinary when better is possible.

• Generous Sharing: Giving of ourselves, our experiences and knowledge, to promote and provide a great service.