Team Leader

As Team Leader, you will work closely with the Service Manager to contribute to successful delivery of service operations for the Bedford Borough/Central Bedfordshire SAMAS contract, criminal justice pathway, rough sleepers' initiative contract.

You will manage and motivate staff to deliver a high quality, effective service centered around the needs of the people we support.

You will act as an ambassador for CLI locally and work closely with the Service Manager to develop your relationships with external and stakeholders such as partner agencies.

The role will involve the coordination of the delivery of mentoring services for individuals by effective processing and completion of referrals and assessments in addition to the line management of employees working on service operations for the Bedford Borough/Central Bedfordshire SAMAS contract, criminal justice pathway, rough sleepers' initiative contracts.

Contract Type: Permanent
Location: Bedford Borough/Central Bedfordshire
 

What we are looking for

• Experience of managing, supervising and coaching employees and/or volunteers, motivating them to drive success and positive outcomes.
• Experience in inter-agency working and/or building positive relationships with partners and/or stakeholders.
• Knowledge and understanding of at least one of the following areas: the criminal justice system, homelessness, mental health, substance misuse and the work of Probation services.
• An understanding of best practice when working with individuals across different areas of challenge.
• Knowledge of how to assertively motivate, empower, challenge and develop people.
• Excellent interpersonal, communication and presentation skills with good attention to detail.
• Effective time management skills with the ability to prioritize work, delegate, handle conflicting demands and meet tight deadlines.
• The ability to be creative and forward thinking, with a "can do" and solution focused attitude when faced with challenges that may require flexibility, adaptability and resilience.
• Demonstratable coaching skills with the ability to bring out the best in their team.
• Current driving license, use of car and appropriate business use insurance.

What we offer

• Holidays: 28 days plus bank holidays with Christmas closure between Christmas and New Year for all employees. Annual leave increases in line with length of service.
• Birthday: Enjoy an extra day off on your birthday.
• Training & Development: 2 hrs per month to focus on learning and career development.
• Reflective Practice and Monthly Coaching: An opportunity to evaluate actions and experiences to gain insights and improve future performance.
• Employee Social Fund: An initiative designed to bring the organisation together on a social level, fostering relationships and incorporating our values.
• Employee Assistance Programme (EAP): This provides all employees a safe space to discuss any of their personal or professional challenges. It is a confidential service available 24/7 for all employees and their immediate families that includes, short-term counselling, legal advice, and financial guidance.
• Pension: Peoples Pension scheme, contributions are 3% employer and 5% employee.
• Life Insurance: Five times salary.
• Annual Awards Ceremony and Celebrations: An annual awards ceremony tied into a Christmas Party to celebrate the amazing work our employees do.
• CLI Staffing Group: An active forum to share your opinions to influence and change the way CLI operates.
• Wellbeing: Your health and wellbeing matters to us. We run regular monthly wellbeing activities, giving you dedicated time with your colleagues to focus on your wellbeing. We also hold regular social events to help you connect with your colleagues in a relaxed and fun setting.
• Volunteering Days: An opportunity to give back to the community.
• Refer a Friend Scheme: An opportunity to qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed-term) within CLI.

We are Gold accredited by Investors in People, accredited by the Living Wage Foundation and supporters of the Greater Manchester Good Employment Charter.

About Community Led Initiatives

Community Led Initiatives are a lived experience organisation that believes in the capacity for human change. We support those who have been through the criminal justice system, have been affected by drug and alcohol addiction, homelessness or mental health issues. We help them to overcome the barriers preventing them from achieving their goals.

We inspire people to believe that change is possible. We seek, recruit and develop employees who personify change as they will have encountered and overcome many of the barriers which the people we support will face.

We provide one-to-one peer support and group work activities to help the people we work with to achieve their personal goals.

In addition to addressing their practical and emotional needs we help them to develop a new positive sense of self. By the end of our mentoring relationship, the people we work with feel empowered to move their lives forward independently and build upon the successes achieved with us.

Many of the people we work with go on to volunteer here at CLI to help build their CV, develop skills, gain meaningful work and bring utility to their past. And we are proud to say that a significant number of CLI mentoring programme graduates go on to become long term ambassadors for change.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share out commitment and values.

We actively welcome those with lived experiences of offending, addiction, homelessness or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.