Managing volunteers

The purpose of this guide is to help ensure that organisations working with people with experience of the criminal justice system engage volunteers well. There is a lot of good practice within the criminal justice system of involving volunteers, however, there is also inconsistency in the way that volunteers are recruited, managed and reimbursed.

The guide, produced in partnership with NCVO, is designed as a reference document and each section has links to further information, particularly the NCVO Knowhow website, which is a valuable source of information.

Managing volunteers includes guidance on:

• Developing a volunteer programme
• Recruiting volunteers
• Rewarding, recognising and retaining volunteers.