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Join ClinksWe aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.
At Peterborough CAB we provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
The types of community support services that we provide are:
• Financial capability, benefit and debt advice.
• Housing advice, prevention of homelessness work & court representation.
• Volunteer/supported placements in Bureaux.
• Mentoring and advocacy support,
• Prison in-reach advice and support.
We have active partnerships with local criminal justice and offender management consortia and the One Service, and are sub-contracted to Cross Keys Homes and Axiom to support their tenants.
At Peterborough CAB we provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
The types of community support services that we provide are:
• Financial capability, benefit and debt advice.
• Housing advice, prevention of homelessness work & court representation.
• Volunteer/supported placements in Bureaux.
• Mentoring and advocacy support,
• Prison in-reach advice and support.
We have active partnerships with local criminal justice and offender management consortia and the One Service, and are sub-contracted to Cross Keys Homes and Axiom to support their tenants.
Contact
Address
Peterborough CAB
16-17 St Mark's Street
Peterborough
Cambs
PE1 2TU
United Kingdom
Work Tel. No.
0344 499 4120 / 0300 330 0650 (from mobile)
In Brief
Primary Field of Work
Legal advice
Custody or Community
Custody
Community
No. of service users
1200
No. of Paid Staff
28
No. of Volunteers
47
No. of peer mentors
2
Organisation type
Voluntary and Community Sector
Legal status
Company limited by guarantee
Year of Formation
1998
Contract History
Supporting information
Quality is key to all we do and we are audited triannually by our membership infrastructure organisation Citizens Advice both on good governance and the quality of advice we provide.
We hold the Specialist Quality Mark for the work we undertake in Legal Aid for the Legal Aid Agency for housing and homelessness provision which is audited by the SQM Delivery Partnership.
We also hold the Advice Quality Standard (AQS) which tells our clients that we offer a quality assured service. It communicates our commitment to professionalism, quality and customer care.
Our brand is respected and trusted by our clients who know that we are an agency who is on their side and that will do our best for them providing impartial advice and advocacy in a pragmatic way providing qualitative outcomes for local people.
We hold the Specialist Quality Mark for the work we undertake in Legal Aid for the Legal Aid Agency for housing and homelessness provision which is audited by the SQM Delivery Partnership.
We also hold the Advice Quality Standard (AQS) which tells our clients that we offer a quality assured service. It communicates our commitment to professionalism, quality and customer care.
Our brand is respected and trusted by our clients who know that we are an agency who is on their side and that will do our best for them providing impartial advice and advocacy in a pragmatic way providing qualitative outcomes for local people.
Partner organisations
Peterborough City Council
Peterborough Food Bank
Peterborough CareZone
Peterborough Rainbow Credit Union
The One Service
HMP Peterborough
Peterborough Streets
Age UK Peterborough
Mind Peterborough
DIAL Peterborough
Regions
East
Cambridgeshire
Cambridge
East Cambridgeshire
Fenland
Huntingdonshire
Peterborough UA
Area covered
1 or more local authorities
Fields of Work
Advice & advocacy
Family support
Finance, benefits & debt
Holistic services
Housing & homelessness
Legal advice
Lobbying & campaigning
Peer support
Personal development
Resettlement
Lived experience involvement
Training
Volunteering