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We have a referral process and accept referrals from various statutory providers, voluntary sector providers and in person. All new referrals complete a referral form and risk assessment before being offered accommodation.
All clients take part in a support planning process. Each client has a support worker and regular reviews of the support plan take place. We use the outcome star to work with clients to help them to identify the various actions needed to address their journey to independent living away from offending.
All clients are able to access our training, volunteer mentoring scheme, opportunities for volunteering and our debt advice service.
Work Tel. No.
Primary Field of Work
Custody or Community
No. of service users
No. of Paid Staff
No. of Volunteers
No. of peer mentors
Year of Formation
We were awarded a Staffordshire Criminal Justice award for our work in reducing re-offending.
We have a very good working relationship with police, probation and prisons, in particular as a member of the local IOM Board.(50% of our clients are IOM clients).
We have a very good track record of delivering according to contracts with all our funders.
We are able to supply references on request.
We recently received a Sentinel Business Award for our contribution to the community.
We were commended by the Evangelical Alliance for our work with offenders.
We are involved with the local Complex Needs bid to the Lottery's Complex Lives Programme, particularly in terms of client involvement.
We are able to supply client testimonials and case studies which document client journey through the service, the support received and level of engagement.