We have a mailbox - email@example.com - for voluntary organisations working in the criminal justice system who have concerns or questions regarding how Covid-19 will affect their operations or the information they should provide to service users.
In the first instance, organisations should direct these queries to their local contact or contract managers but if you struggle to get them answered we have a dedicated line of communication with Her Majesty’s Prison and Probation Service (HMPPS) to discuss issues being raised.
Please be as specific as you can with your questions. We’ll answer as many enquiries as we can and provide an initial response within 48 hours. We'll aim to post answers to frequently asked questions, from our mailbox and elsewhere, below.
All Clinks staff are now temporarily working remotely. We will continue to support, promote and represent the voluntary sector while working in this way. We feel this is the best way to prevent staff falling ill and continue to provide the support you need. We will be minimising physical meetings for the foreseeable future in favour of digital and phone contact. Any existing booked meetings with Clinks staff will now take place in this way. Contact us here.
We have unfortunately had to take the decision to postpone all Clinks and NCJAA events being held in March and April. Please see our events page for details.
Frequently asked questions
Where can I find guidance for prisons and other prescribed places of detention?
The Ministry of Justice and Public Health England have written guidance to assist healthcare staff and custodial and detention staff in addressing Covid-19 in prisons and prescribed places of detention.
Where can friends and families find information about contacting prisoners during the outbreak?
- This Gov.uk web page has information on the current situation, which prisons have confirmed cases, and other ways to get in touch with prisoners.
- Following instructions for people to stay at home, all prison visits have been cancelled. Prisons across the estate will receive 900 secure phone handsets.
- The Prisoners Families Helpline is a dedicated free confidential HMPPS-funded national helpline for prisoners’ families managed by Pact. It is open Monday – Friday 9.00am – 8.00pm and Saturdays and Sundays between 10.00am and 3.00pm. It can be reached on 0808 808 2003, and can also be emailed at firstname.lastname@example.org.
Following the announcement of school closures, which parents have been identified as 'key workers'?
Workers in key public services. This includes those essential to the running of the justice system, religious staff, charities and workers delivering key frontline services.
The listed key workers include a full range of front-line and support staff working in roles across the justice system, as well as members of the public acting as jurors and witnesses.
- All staff working in prisons
- Probation staff including:
- NPS and CRC staff
- Probation staff in Courts
- HMCTS staff in essential frontline roles:
- Contractors supporting the administration of court services e.g. interpreters, electronic monitoring etc
- Court security
- Advocates required to appear before a court or tribunal, including prosecutors
- Other professionals require to support the administration of justice, including duty solicitors, solicitors, legal executives and paralegals
- Coronial Court staff
- Members of the public required to appear before a court or tribunal, including claimants, defendants, respondents and witnesses
- Judicial office holders, including magistrates; coroners; and Tribunal panel members
- Bailiffs, Civil Enforcement Officers & Tipstaff
- Approved Premises and Bail Accommodation & Support Service (BASS) staff including:
- Double Waking Night Cover (DWNC)
- Contracted services
- Electronic Monitoring staff
- Prisoner/immigration detainee transportation
- Victim support providers – contract or grant-funded
- Catering, cleaning and essential maintenance including contracted services
- Essential IT support and deployment staff for operational and public-facing digital services
- Essential Parole Board staff
- Cafcass Social Workers
- Youth Offending Teams
- Essential LAA staff
- Essential OPG staff
- Essential OSPT staff
- Staff engaged in work on COVID-19
- Essential policy officials
Where can I find information on business support during the outbreak?
This page has information on financial support packages for businesses, advice on how to operate your business, support for your employees, for example workers' wage costs and information on changes to planning and regulations.
Can I get support with funding during the pandemic?
- An alliance of funders from across sectors has come together to sign a joint statement, coordinated by London Funders, pledging to offer support to voluntary organisations affected by the Covid-19 outbreak
- Arts Council England has announced £160 million emergency funding for individuals and organisations
- Clinks members get free, unlimited access to a funding directory listing over 4,000 UK and EU funding programmes - this resource is constantly being updated and you can sign up for alerts based on your search criteria
- GRANTfinder's dedicated page will keep you updated on which funds and extra support have been announced to counteract the impact of the Covid-19 outbreak.
- This LinkedIn page lists over 50 sources of emergency funding for charities.
What are the changes to Universal Credit and claiming benefits during the outbreak?
This page has updates on the arrangements the Department for Work and Pensions is making to support those who are affected by coronavirus.