People with multiple needs face a combination of problems including homelessness, substance abuse, contact with the criminal justice system and mental ill health. They fall through the gaps between services and systems, making it harder for them to address their problems and lead fulfilling lives. They often have ineffective contact with services, as in most cases they are designed to deal with one problem at a time and to support people with single, severe conditions. This can mean that people experiencing multiple needs are more likely to access emergency, rather than planned services, such as going to accident and emergency rather than the local GP.
Andy Williams, Community Safety Manager for Bournemouth Borough Council
Nicola Greenfield from Bournemouth Churches Housing Association (BCHA)
Kerry McGeachy from Victim Support
Isabel Livingstone from Clinks and the MEAM coalition