Service user involvement and co-production in the context of Covid-19

This webinar will explore and outline how the disruption created by the Covid-19 pandemic has impacted on service user involvement (SUI) and co-production, with a specific focus on user engagement in the criminal justice system.  It will explore how voluntary organisations can creatively use digital and technological innovation in service delivery and what challenges we have faced thus far.  The webinar will examine ethical concerns and challenges about reaching groups who are under-represented and removed from the digital world.  It will be led by two senior leaders working in engagement/involvement roles within the prison estate who also have lived experience of imprisonment. The session is aimed at colleagues across the women’s sector who are keen to enhance their knowledge and practice in the key areas of SUI, co-production and what a new normal looks like.

This webinar is part of a special programme of training and support offered to small voluntary organisations (turnover less than £1.5m) that are set up to provide gender-specific services to women, including those affected by the criminal justice system. The Ministry of Justice has funded places for staff from small, specialist women’s organisations.  This is part of a programme of capacity building support to promote sustainable development in order to help to strengthen the women’s specialist offer and contribute to implementation of the Female Offender Strategy.

Clinks aims to strengthen the sector by helping organisations to develop a more varied funding portfolio; support improvements in building the evidence base; engage a diverse group of women who reflect the local population, creating improvements in equality through improved practice; and explore effective service user involvement for women.

The webinar is delivered by Michaela Booth, National Patient Engagement Lead, Care UK and Paula Harriott, Head of Prisoner Involvement at the Prison Reform Trust – both leaders of lived experience with extensive expertise in the subject.

If you are a small, specialist women's organisation that was set up to work with women and you would like a place, please contact events@clinks.org. Please note that we may have to ask further questions to ascertain eligibility. 

Further information will be provided with full details of how to join following registration.