An introduction to service user involvement

This event now full and closed for bookings.

This event, the first of a series of three events this year, will be an introduction to service user involvement. This event is for people with all levels of experience – whether you are new to service user involvement work, or looking for an opportunity to showcase your work. We will also be hearing about service user involvement in the context of Covid-19. 

Perhaps you would like to change how you involve service users, but you’re not sure where to start – or maybe you have an innovative approach that you would like to share? If either of these things apply, this meeting of our service user involvement managers' network is for you.

You can expect to hear from a diverse range of organisations working with people in contact with the criminal justice system, who have either successfully introduced service user involvement into the heart of their work, or have recent experience of getting a service user involvement programme off the ground, both before and during Covid-19. Most importantly, we will hear from experts by experience, who are now helping to shape services for the benefit of others.

There will be the opportunity to get practical advice, as well as opportunities to discuss the challenges you face and how to take the next steps in embedding service user involvement into your work.

Involving people and families with lived experience in designing and delivering services is key to the difference we can make in the lives of people in contact with the criminal justice system. Our latest State of the sector research finds that 67% of organisations consult service users on the design and the delivery of their services, and 37% have a service user forum, panel or council to facilitate engagement.

This event will equip you to make meaningful service user involvement a reality at your organisation, in the context of Covid-19. 

Places are limited to two per organisation.