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Citizens Advice Bournemouth Christchurch & Poole is an independent charity and the leading advice organisation across the conurbation of Bournemouth, Christchurch and Poole providing free and confidential advice to anyone that needs it.

Our services are designed to help create resilient and sustainable communities, through community empowerment and mobilisation.

Our Aims
We share the over-arching aims, values and principles of Citizens Advice to:
*Provide the advice people need for the problems they face
*Improve the policies and practices that improve peoples’ lives

Our Principles and Values
As a member of the Citizens Advice Service, Citizens Advice BCP provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

We value diversity, promote equality and challenge discrimination.

Conviction helps people to navigate and have a voice in the criminal justice system. It develops practical resources to help people access their rights and to support campaigning and policy work, and offers its casework and advocacy service for those in most need.

To support humans inside and outside of their cells and once through the gate with greater mind management tools.

What is ISW Services?

ISW Services CIC is a non-profit organisation providing support services, advocacy and guidance. Here at ISW Services CIC, we run an independent, confidential support service which is catered to the individual needs of the client. Our support workers have several years of experience and qualifications relating to relevant support.

How can we support you?
We provide advocates to support clients in a variety of areas. These include:

Benefits · Debt · Housing · The prison and probation system · Education and training · Business support · Life skills · Bill management · Complaints handling · Social care · Family law · Power of Attorney registration · Advocacy · Mentoring · Guidance · Referrals · Home visits for vulnerable clients