Citizens Advice Gateshead

Citizens Advice Gateshead (CAG) is an independent charity with a powerful goal, to help create ‘a fair society for all, with lives well lived’. We aim to do this by mobilising knowledge throughout the system so that it works for everyone, and powers the changes we need to be an equal and inclusive society. Being around for more than 70 years we are the go-to choice for free independent advice, concerning housing, welfare, legal and consumer issues. Support is given face-to-face, over the phone and online with extended opening hours into the evening and weekends to give support to clients who struggle to access our services during typical office hours. But we do so much more: we take our knowledge into our community through energy and financial well-being workshops; support local businesses who want to provide help for their staff and customers; and our trading subsidiary, Society Matters CIC, is fast becoming one of the leading lights in social welfare training across the country.