Accommodation Adviser - Humberside

We are looking for an Accommodation Adviser for our team based in Humberside.

You will provide tailored support to women under probation supervision within the community and helping reintegrate into a life outside the justice system.

You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need.

A strengths-based approach is used to identify the positive attributes that they can build upon to achieve their goals and is reflected in the design of the INA.

Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.

You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.

The position will be based Hull Women’s Centre, with other locations and travel expected when needed across the National Probation Service Region in Humberside.

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

Salary: £31,600 per annum pro rata

Hours: Part time - 18.75 per week - working pattern negotiable

Contract: Fixed term until 31st March 2026

About You 

You have considerable experience of housing law and debt advice, along with an understanding of issues affecting homelessness and women with multiple and complex needs.

You have a successful track record of delivering services for women and advocating for clients to agencies and authorities.

You can adapt complex information into practical plans and proactively manage your caseload. Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs.

As you will be working closely with clients, a sound understanding of professional boundaries is crucial. If you have experience of working in a criminal justice setting that would be an advantage but is not essential.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans.

Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation.

A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.

Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing.

We also work with housing providers and local authorities to achieve change at a local level.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.