Do you hold a relevant Homelessness, supported housing, or customer service qualification (NVQ, HNC) or at equivalent experience of working within a similar role?
Do you have experience of working within a Homeless organisation, supported housing, or local authority environment Housing department or a registered landlord? Do you have experience of working respectfully with individuals offering advice, guidance and support on housing and appropriate tenancy related information? Do you have experience of Housing Management practice and knowledge of Housing legislation & welfare benefit legislation?
Do you have skills in working with and knowledge of, the issues faced by vulnerable people, including those with substance misuse problems, mental health problems or a history of involvement with the Criminal Justice system? Do you have knowledge of inform system, and able to authorise support plans and risk assessment? Do you have the ability to communicate effectively with a wide range of people in a professional manner and develop partnerships and networks?
If so, the Support Worker role may be the role for you.
About the job
To work with people to ensure they have the skills and resilience to live independently. To ensure the safety and security of all residents living in Changing Lives accommodation.
Changing Lives is a national charity that supports over 17,000 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.
We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.
We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.