Unlock is an innovative, independent and highly respected social inclusion charity. We assist people to move on positively with their lives by empowering them with information, advice and support to overcome the stigma of their previous convictions. The holder of this office-based post will form part of Unlock's peer-led Helpline, by providing advice and support by telephone, email and letter and helping to produce information for our online InformationHub.
We’re looking for somebody who …..
Is a person with past convictions
Is a confident person with experience in a customer-facing role
Has a passion for making a difference and challenging inequality
Loves working in a small team but who is self-motivated enough to excel without heavy supervision
Has excellent verbal, written and research skills and are able to communicate effectively with a wide range of people
Is confident using computers (including use of internet and emails)
Is ideally able to commit to volunteering 2 days per week for at least 6 months
Lives near to our Maidstone office; we have a limited budget, but travel costs can be covered where agreed in advance (up to a maximum of £15 per day).
How to apply for the job
For more information about the role and details of how to apply, please visit the Unlock website.