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Citizens Advice Lindsey offers advice on a range of topics to everyone regardless of age, race, gender, disability, sexuality, or religion.
We are part of the largest advice network in the UK:
Our advice is Independent. We will always act in the best interests of our clients, free from external influence.
■Our advice is Free. There is no charge for any part of our service.
■Our advice is Confidential. We do not pass on any information that a client entrusts to us, unless we have first obtained their permission.
■Our advice is Impartial. Our service is available to everyone, and everyone is treated equally.Our Services |

At Citizens Advice Lindsey we are developing our services in many ways. We are committed to reaching residents not only in town centres but in rural and coastal villages.

CAN is a multi-layered organisation that supports the development of children & young people to reach their full potential through Cultural Education, Creative Practice & Civic Leadership as a catalyst for cultural, social & economic change. Our mission is to support vulnerable C&YP facing multiple and complex disadvantages to have the right to access new experiences & opportunities to live a fulfilling life, that builds a brighter future in the Black Country (Dudley, Sandwell, Walsall & Wolverhampton) & the surrounding areas of the West Midlands.
To achieve our mission, we have set five core goals/service delivery:
- C&YP can access & engage in arts, culture, heritage, media & sport.
- C&YP can engage in education, employment & volunteering.
- C&YP can access recreational leisure time provision.
- C&YP become motivated, self-aware, receptive, resilient, responsible, confident and good communicators.
- C&YP can access support, advice & training in the local community.

Family Action is a charity committed to building stronger families and brighter lives. We help individuals and communities address the challenges they face through practical, emotional and financial support. We support over 60,000 families and hundreds of thousands of children across the country each year through a wide range of national programmes and local services. Our work includes help for parents-to-be, parenting and relationship support, the provision of many nurseries and Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, a range of mental health services including supported housing, wellbeing support in schools and GP surgeries, financial grants programmes and a range of training and consultancy services. We deliver support to women in the Mother and Baby Unit and pregnant women in HMP Styal.

We provide through the gate mentoring for ex offenders across Warwickshire using volunteers supported by staff, including prison pick up and pre release work.Our community mentoring supports both practical and emotional needs. We also run a Welfare Fund and deliver a Family Support Project to encourage maintaining family ties and dealing with negative stereotypes . We recognise the additional difficulties for parents and BAME in prison. We provide a range of training for volunteers workers clients and community members. Our mentors get regular support and CPD opportunities. Our Trustee Board and staff also volunteer as mentors to enrich our practice and leadership. We promote the 7 HMPPS pathways but also include Faith and Community to give our clients the best reintegration opportunities.We run a shop cafe and gallery promoting prisoner art and craft and offering the community the opportunity to generate funds.

Empowering, rehabilitation and supporting the community, through:

- The promotion of civic responsibility and good citizenship
- Advancing education and personal development
- Promote life-long learning and the development of the individual capabilities, skills and understanding in subjects of educational value
- Creating programmes which will rehabilitate young offenders

Imagine If Theatre Company aims to educate the public about the causes and consequences of social and economic disadvantage through the creation and presentation of artistic performances and workshops. Imagine If’s purpose is to instigate change within communities through the arts and we believe in using the power of theatre to reach out to as many people as we can.

Imagine If’s mission is to use the arts to instigate positive change to enable people to play a fuller role in society. The beneficiaries are both the general public as well as our target audience of people from socially and economically disadvantaged backgrounds.

We tour high quality theatre and deliver workshops in prisons across the UK. Our flagship course Bird on the Wing uses drama techniques to improve confidence, communication and employability skills of prisoners due for release. We track each participant,
working closely with them towards person-centered goals on their path to employment.

The chaotic life-style of an offender often reveals the damaged life that lies within.

A change for the better will only continue in a young life if there is first a change of heart.

In2Out helps to initiate and support such change. It starts by building a relationship during custody, followed by a mentoring program post-release.

Based Out of St. Peter's in the City, Derby, Inside Out is a mentoring community that works with people pre-release and newly released from prison and those at risk of offending. We offer a mixture of practical, emotional and spiritual support and companionship. Through a 6-12 month one to one mentoring relationship, running an 8 week developmental workshop in partnership with Derby Management School and community gatherings, and by facilitating engagement in meaningful activities, including volunteer work placements, Inside Out aims to empower and equip men and women to unlock their inner potential, develop new skills and understanding, and build lives that are good for them and the community in which they live. The overall project engages with topics such as confidence building, identity, values, emotions, attitudes and behaviours. It works closely with resettlement teams and prison chaplaincy in its referral and risk-assessment process. It is volunteer lead.

Nepacs and its forerunners have been working in the north east of England to to support a positive future for prisoners and their families for over 135 years. Since 1882, the structure of the organisation and our services have changed, but NEPACS’ commitment to helping people affected by imprisonment remains constant.

Nepacs staff and volunteers offer a range of services including prison visitors' centres and tea bars, play sessions for prisoners' children, youth projects, family support, parenting and relationship programmes and support within the Teesside courts, Newcastle and Durham Crown Courts. In our visitors centres our teams support first time visitors and working with CRCs we help prisoners and their families to prepare for release. For professionals in the north east Nepacs also offers advice and support in their work with families of prisoners through the delivery of Hidden Sentence training, awareness sessions and liaison with our family support workers or youth team.

We offer intensive support to women with multiple and complex needs and who are involved in or vulnerable to street sex work. One25 reaches out to women trapped in street sex-work and supports them in breaking free and building new lives. The charity provides night outreach, afternoon drop-in with visiting professionals, lunch, hygiene facilities and a daily life-skills programme; plus eight caseworkers specialising in housing, drug treatment, criminal justice, mental health, and complex needs.We also run the Pause Bristol pilot, supporting women who have had 2 or more children removed into care.

Only Connect is London’s creative criminal justice charity, rooted in community. Our vision is a more connected, human and just society, where we all choose a crime free life.
The focus of our work is innovation to reduce re-offending. We work with Londoners aged 16+ with recent experience of the justice system, equipping them with the necessary skills, attributes and positive networks to develop and pursue their life goals without harm.

We work in prisons, across youth justice and through our unique Membership centres to deliver projects that build relationships, grow skills and cut crime. Our Membership model offers one single, seamless relationship from custody to community and into future prospects.

POPS is a user-led charity supporting families through their contact with the criminal justice system as a result of a loved one’s conviction. POPS focuses on strengthening relationships within families and between families and their communities. We aim to help individuals overcome stigma, understand their identity, build self-confidence/skills and contribute to a more cohesive society.
We achieve this through a range of prison-based and community focused support services including: Family Support Services delivered at 11 prisons across the North-West/Yorkshire; ‘Through the Gate’ support for prisoners and their families; community-based support for women through POPS’ Women’s Centre (Oldham); community-based interventions for prisoners from BAME backgrounds; training for professionals; restorative practice programmes and community-based support for families attached to the CRC’s Intensive Community Order (generating £6.52 of economic/social value for every £1 spent).

We operate a social enterprise household mill shop, recycling centre and 'unpaid work'/'conditional caution' supervision.

Based in Elland, Halifax, Calderdale, West Yorskhire. Cover Calderdale, Kirklees and Bradford.

Opportunities for unpaid work include retail, warehouse, driver's mate and recycling/reuse tasks.

This supports our charity that provides:
- support for families & individuals affected by addiction.
- personal development training (Self Esteem/Confidence Building, Conflict Resolution and Anger Management, Admittance, Acceptance, Amends, Problem Solving, Dealing with anxiety, stress & depression, Emotional development, Goal setting and attainment)
- Home Starter Packs for people fleeing domestic violence, leaving prison, homeless etc.

Resource Creatives design, create and deliver diverse arts based interventions using restorative approaches and creative engagement techniques. We work with freelance creative professionals to deliver projects to adults, children & young people within the criminal justice sector or on the cusp of criminality.

Recent work includes:
- 9month art based project in a Female PIPE Approved Premises which culminated in a book of art, poetry, writing to be sent to all female prisons in early 2019.
- Delivery of a Serious and Organised Crime programme 'Liberate' across Lancashire to Probation Approved Premises, YOT's, schools and PRU's
- Making Positive Choices' workshops to support children and young people keeping away from gangs.
- Child on parent violence programmes to families for Cumbria OPCC & Restorative Solutions
- 'How to use Restorative Approaches in practice': creative training for recently trained RJ practitioners

The RFEA's simple aim, since 1885, has been to help those leaving and those who have left the Armed Forces to find and to remain in employment throughout their working lives. We aim to make the client 'Job Ready' by signposting them to bespoke support required using our Nova Network of support and tracking this via our Nova Support team prior to finding them the right employment choice.
Project Nova is an early intervention scheme working in conjunction mainly with the Police and NHS dealing with Ex Military personnel who have been arrested or are on the periphery of doing so. Project Nova works with many partner organisations including HMPPS & CRCs and local authorities along with numerous military charities.

We are a social inclusion charity that aims to create better futures for young people and adults in the North West. In 2019/2020, we helped 15,000+ people in the community, prison and women’s centres. We operate mainly in Cheshire, Greater Manchester and Lancashire. Key activities include:
• Digital skills, financial literacy, careers learning, enterprise activities and mentoring support in schools and colleges to raise aspirations.
• Targeted youth services including mentoring and family support for vulnerable children and young people.
• Information, advice, guidance, employment and training support to disadvantaged young people and adults.
• Specialist adult services from offender management and rehabilitation, money skills, debt advice and fuel poverty advice to domestic abuse services.
• Group health and wellbeing activities and peer-led support

We work with young offenders, vulnerable women and men with complex needs.

The Social Interest Group (SIG) was formed as a charity in 2014. Its sole aim is to be a vehicle to develop and strengthen the charities that are within it, so they in turn thrive and do social good. Our members include Penrose Options and Equinox Care.

As a Tier 2 provider for London CRC, we currently deliver the following high-performing services:

• Resettlement support to 6,000 men per year in 4 male prisons
• Community supervision of 2,500 men sentenced to less than 12 months, with our Responsible Officers based in every London borough
• Job Fairs that bring together a range of employers and trainers, providing service users a one-stop shop of live opportunities, CV and disclosure workshops and interview technique classes

Outside of our probation work, we deliver a wide range of residential and floating support services across London, Brighton and Bedfordshire, with a particular focus on mental health (including forensic), substance misuse and complex needs.

Spark Inside runs coaching programmes in prisons across London and the South East, to encourage rehabilitation and reduce reoffending. We offer two coaching programmes;
The Conversation is our systems coaching programme that brings together large groups of prison staff and prisoners in a facilitated group coaching process to enhance their relationships, improve empathy, and support sustained, positive cultural change on prison wings.
Hero’s Journey is our structured life coaching programme for young people aged 15-25, in prison and through-the-gates, building their motivation to change, decreasing in-prison violence and creating a pro-social identity away from crime to reduce reoffending.
Our expert coaches are qualified and trained professionals.

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

The IARS International Institute is a user-led charity with a mission to give everyone a chance to forge a safer, fairer and more inclusive society. IARS achieves its charitable aims by producing evidence-based solutions to current social problems, sharing best practice and by supporting young people and the community to shape decision making. IARS is an international expert in user-led research, evaluation, human rights and inclusion, citizenship, criminal justice and restorative justice. We deliver our charitable mission by:

- undertaking user-led research and advocacy;
- developing and delivering user-led training programmes; and
- assisting other organisations to develop robust theory of change models and evaluation frameworks to demonstrate their impact.

We deliver projects nationally and internationally throughout Europe across three main areas - justice, gender and equality, and youth.