We have a referral process and accept referrals from various statutory providers, voluntary sector providers and in person. All new referrals complete a referral form and risk assessment before being offered accommodation.
All clients take part in a support planning process. Each client has a support worker and regular reviews of the support plan take place. We use the outcome star to work with clients to help them to identify the various actions needed to address their journey to independent living away from offending.
All clients are able to access our training, volunteer mentoring scheme, opportunities for volunteering and our debt advice service.